Support

We provide comprehensive assistance to our clients, ensuring their needs are met and their questions are answered. Our team of experts is available to guide you through any challenges you may face.

Sales

Questions about pricing or engagement scope? Reach out and we'll get back to you directly.

ben@xeroplastic.com

Customer Support

Already working with us? Reach out any time with questions on an active engagement.

Contact us

Phone

We're generally available weekdays, Pacific time.

650-743-3446

Office

Send mail or set up an in-person meeting.

755 Winslow Way East, Suite 204, Bainbridge Island, WA 98110

FAQs

Find answers to commonly asked questions about our products, services, and more.

What does XeroPlastic do?

XeroPlastic manufactures biodegradable, compostable, and bio-based materials and products, including our own EcoToys line, real products you can buy today. On top of making our own materials and products, we also offer consulting for companies who want our help converting their own products and packaging away from plastic. Simply put: we build it, we sell it, and we can help you do it too.

What materials do you work with?

We manufacture our own biodegradable materials ourselves, so we know exactly what's in them and how they perform. Depending on your project's volume and requirements, we can also help source and vet additional certified options from other suppliers. Either way, you get a straight answer about what will actually work for your product, not just whatever we happen to have on the shelf.

Do you manufacture materials yourselves?

Yes, absolutely. Manufacturing is our core business, not a side project, including our own EcoToys line that's sold and used by real customers today. Consulting is an offering we provide on top of that, based on the same hands-on manufacturing experience we use every day to run our own products. When we tell you something will work, it's because we've already made it work ourselves.

How does an engagement start?

Most relationships start with a free Conversion Screen. It's a short, no-pressure conversation about your top products, where we tell you plainly where a realistic swap exists and what it would actually take to make it happen. No long sales process, no confusing jargon, just a straight answer you can act on.

How much does this cost?

It depends on scope, and we'll be honest with you about that upfront. A single SKU audit and a full-line retained engagement are very different projects with very different price tags. Contact us, tell us what you're working on, and we'll give you a straight answer, no vague pricing games and no runaround.

Still have questions?

Contact us for further assistance and information.